Privacy Policy

Last Updated: 11-12-2024

Meatado values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our application. By using the Meatado app, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

• Name
• Phone Number
• Email Address
• Address (including location data for delivery purposes)

1.2 Payment Information

• Transaction details (payment method, amount, and status)
• No payment card details are stored on our servers; these are handled securely by third-party payment processors.

1.3 Device Information

• IP Address
• Device ID
• Operating System and Version
• App Usage Data

1.4 Location Data

Precise geolocation data to show nearby shops and facilitate deliveries. This data is collected only with your explicit consent.

2. How We Use Your Information

• To Provide Services: Processing orders, delivering products, and handling payments.
• Customer Support: Addressing issues and improving service.
• Personalization: Customizing your app experience, such as recommending nearby shops.
• Analytics and Improvements: Understanding app usage and improving features.
• Marketing: Sending promotional offers, updates, and notifications (only with your consent).

3. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following scenarios:

• With Delivery Partners: To fulfill your orders.
• With Partner Shops: To process and prepare your orders.
• With Service Providers: For payment processing, analytics, or cloud storage.
• To Comply with Legal Obligations: If required by law or in response to legal requests.
• Business Transfers: In case of mergers, acquisitions, or sales of company assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of electronic storage or transmission is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal data:

• Access: You can request access to your personal information.
• Correction: You can update or correct inaccurate information.
• Deletion: You can request the deletion of your account and associated data.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Withdraw Consent: You can withdraw your consent for data processing (e.g., location tracking).

To exercise these rights, please contact us at [Insert Contact Information].

6. Retention of Data

We retain your data as long as necessary to provide our services or comply with legal obligations. Once the purpose of the data collection is fulfilled, we securely delete or anonymize your data.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience. These are used to:

• Remember your preferences.
• Analyze app performance.
• Deliver relevant advertisements.

You can control cookies through your device settings.

8. Children’s Privacy

Meatado is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us, and we will take steps to delete the information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised version in the app. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:

• Email:Meatadomeat@gmail.com
• Phone:+91 97440 07764, +91 97440 07794
• Address: Mangotupara, Madathil Mukk, Vadakara, 673106

Thank you for trusting Meatado.