Cancellation Policy
Effective Date: 11-12-2024
1. Overview
At Meatado, we strive to provide the best service and quality
products. However, we understand that circumstances may require order
cancellations. This policy outlines the terms under which
cancellations are handled.
2. Cancellation Window
-
Orders can be canceled
before the order is dispatched.
-
Once the order has been dispatched, cancellations are not allowed.
3. How to Cancel an Order
-
To cancel an order, contact our customer support team immediately:
- Email: support@meatado.com
- Phone: +91 97440 07764
- Provide the following details when requesting a cancellation:
- Order number
- Reason for cancellation
4. Refunds for Canceled Orders
If an order is canceled before dispatch, the following refund policies
apply:
-
Online Payments: Refunds will be processed to the
original payment method within 7-10 business days.
-
Cash on Delivery (COD): No refund is applicable for
COD orders as no payment would have been made.
5. Non-Cancellable Items
The following items are not eligible for cancellations:
-
Orders for perishable goods that have already been dispatched.
- Promotional items and special offers.
6. Changes to Orders
If you wish to make changes to your order, such as modifying delivery
details or item quantities, please contact customer support as soon as
possible. Changes can only be made before the order is dispatched.
7. Contact Us
If you have any questions or need assistance with cancellations,
please contact our customer support team:
- Email:meatadomeat@gmail.com
- Phone:+91 97440 07764, +91 97440 07794
